How to Order
If you cannot visit our store in person, you can purchase products via telephone (1-605.662.5758)
fax (1-605.662.5758), or internet. firstname.lastname@example.org
We accept Visa, Mastercard, Discover, and American Express & PayPal merchant services program. If you have a PayPal account, you may use that for your payment. We do not charge your credit card until your products ship.
We use the Authorization method with our PayPal merchant services program. This means that when you checkout, your account has been authorized for the total. Nothing actually is charged to you account until we make sure that we have everything you have ordered. When we ship your products, we THEN charge your card. Sometimes the amount will be less, depending on availability of items & postage.
Sales Tax will be added to all orders placed from within South Dakota at the rate of 6.5%. International orders (outside the US) may be subject to customs duties and taxes.
We will process all orders and ship within 2 business days, except for holidays. If, for some reason we are unable to do so, we will contact you to let you know.
Please indicate when ordering if you would ~ like us to send what we have ~ call you ~ or cancel the order.
If not all of your products are in stock at the time we receive your order, we will call you to find out how you would like us to process your order. We can wait until all items are in stock, or we can send a partial shipment. If an item says "out of stock", we can usually order more.
We are based in the United States and our shipping is standard US postal service. Normal delivery is between 5-10 business days in the mainland US. We normally ship Priority Mail, $8.50 for Priority Envelope (9 yards of Cotton, 45" wide fabric). please call us at +1-605.662.5758 if you would like other shipment. We will make every effort to accommodate you. Please note that UPS can only deliver to a street address – not to PO Boxes, rural routes, or general delivery addresses. Shipping out of the US is a minimum $35.00. We can ship a total of 9 yards of Cotton, 45" wide fabric in a Flat Rate Envelope. For shipments to Canada or other foreign countries, prices will be determined upon shipment. PATTERNS, ONE YARD CUTS & SOME SMALLER ITEMS SHIP FOR LESS. Please email or call us if you are in question about shipping rates. We can usually get 2, 6"x 9" patterns in 1 envelope for $4.00, US. We will ship the most reasonable & safest way possible. We try to keep our shipping rates as low as possible.
Nuts & Bolts Fabric Shop is not responsible for packages that are lost after leaving the premises. Based on years of experience, we strongly recommend inquiring about insurance (insuring your order) at least for International Packages. Many times this will only cost $5-$10 dollars, depending on the order size and destination.
Sorry, no returns on patterns or books or kits. Each kit contains the pattern and all the fabric necessary to complete the top, unless otherwise specified. We reserve the right to substitute fabrics when necessary, depending on the availability of fabric. All substitutions will be similar in tone and pattern. If your items are damaged from shipping, file a claim immediately with the shipper (remember to keep all packaging materials).
We strive for satisfied customers and welcome suggestions on how to improve our products and services!